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Process Plans and Procedures

 

How to write effective process plans, procedures and work instructions.

We believe that lean and flexible working methods enthusiastically enforced are more effective than complicated and rigid systems loosely enforced.

The Business Partners training module: 'Writing Process Plans and Procedures - Painlessly' shows you how to write simple and effective documents without using reams of paper.

 

Course contents:

  • Process Plans, Procedures and Work Instructions - What's the Difference?
  • Whose procedure is it anyway?
  • What to put in. What to leave out
  • Page format and document layout
  • Readable, Auditable, Understandable
  • Think process! - identifying and mapping processes
  • Process mapping styles
  • Quality plans and control plans
  • Records - what to include, what to omit. Designing forms
  • Controlling issues and amendments - making it simple.

The Business Partners have been assisting companies to document procedures and work instructions for more than ten years and have a wealth of practical experience across a wide range of business sectors. We know all the common pitfalls and will teach you how to avoid them.

The training programme is modular. Some of the subjects are common to programmes for implementing Management Systems QMS, EMS and H&S). Practical exercises during the programme lead directly to the documentation of procedures which may be used as a model for your own business.

Contact us today to book a 1 day course